Refund Policy (Returns or Refunds)

IMPORTANT NOTICE!

In addition to the other terms set forth at our Terms of Use, please note that Examkrackers maintains a strict NO RETURN and NO REFUND policy on the sale of books, and a PARTIAL REFUND policy on enrollment in courses, as follows:

Books:

Examkrackers maintains a strict return/no refund policy on the purchase of books. Once purchased, books are not returnable, and no portion of the amounts charged for the purchase of books and/or the amounts charged for shipping and handling will be refunded for any reason.

Courses:

Examkrackers maintains the following refund policy on enrollments in our courses.

Refund Policy:

$800 of the course price is immediately nonrefundable under any circumstances. A prorated portion of the remaining balance will be refunded based upon the day written notification is received by Examkrackers at the main office at 124 MacArthur Court, Nicholasville, KY 40356. The amount of refund shall be based upon the course price less $800. This amount shall be prorated daily over a 28 consecutive day period beginning with the date of the first simulated exam as scheduled by Examkrackers. No refund shall be given beyond 28 days after the first day of the course. This policy shall be adhered to whether or not student attends class or takes an exam.

– OnDemand courses purchases are NON-REFUNDABLE. Any exceptions must be made in writing. Under no circumstances shall Examkrackers be required to make an exception.

Retake Policy (Does not apply to our OnDemand course):

In order to ensure our MCAT course is being distributed to only paid Examkrackers students, all students retaking our MCAT course for free must provide a screenshot of confirmation from the AAMC of their new official registered MCAT date, showing first and last name. All students retaking our MCAT Course will be responsible for repurchasing their MCAT course materials as needed. This includes but is not limited to Examkrackers MCAT Complete Study Guide, AAMC Full Length Exams, Altius Full Length Exams, 101 Passages in MCAT Verbal Reasoning Workbook and Prep 101 Classroom Companions.

EK-Exams:

Examkrackers maintains a strict no return/no refund policy on the purchase of any EK-Exam.

Permitted Use and Access to Examkrackers Full Length Practice Exam
Examkrackers grants you a personal, non-exclusive, non-transferrable, limited privilege to access the Examkrackers Full Length Practice Exams (hereafter referred to as EK Practice Exams). Your access to the EK Practice Exams is limited to one person use of the materials. Unauthorized access includes, but is not limited to, attempts to gain access to the EK Practice Exams by hacking, password mining, or by giving access or selling your account information. Examkrackers reserves the right to refuse service or account access to any person or entity at our sole discretion.

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